FAQ

Western Nest, LLC 

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@westernnest.com

 

How long will it take my items to arrive?

Fulfilment time : 1-2 Days

Free Shipping: 5-6 Business Days (Local Orders) 

Free Shipping: 7-13 Business Days (International Orders) 

Shipping times may be delayed due to COVID-19 outbreak. Check Details

 

How long it will take to receive a tracking and details? 

It will take usually between 24-48 business hours.

If you have not receive the tracking details, go to the track my order page and simply enter your order number and email address, so that you can see the end to end transition of your package.

 

 Where do you ship from?

We ship from our international warehouses & factories located in US & China. 

 

Where can I place order from? 

You can place an order from any country, we ship Worldwide.

 

Is shipping really FREE? 

Yes, shipping is Free Worldwide.  

 

Where is company located? 

WY, USA 

Main Office: Wyoming 

 

Which currency will I be charged in? 

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate. 

 

Will I receive a confirmation number when I place order?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 12 hours. 

 

 Who can I contact if I have a problem with my order?

All inquiries can be forwarded to support@westernnest.com  

 How can I pay?

We accept all Major Credit & Debit Cards: Visa, Mastercard, Discover, Amex 

 

 Is checkout on this website safe & secure?

You can be absolutely sure that all purchases here are safe and secure.

 

 If I enter email address will you sell my information?

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

 

Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.